Increase your profits by harmonizing communication between your field team and back office.

Communication Between Back Office & Field Workers

Seamless data exchange

A wide range of provided tools for data exchange will allow you to better coordinate your field force performance.

Real-time work statuses will help you quickly find available field agents for new tasks. Online chat will enable the back office to promptly notify mobile workforce about any changes to the current task or send extra instructions.

Digital forms will simplify the processing of huge amounts of data by field employees and enable your back office to swiftly receive fulfillment documents, photos, files and client’s signature.

Communication Between Back Office & Field Workers

Digital forms that improve
business performance

Mobile forms will guarantee integrity and accuracy of collected information and help you automate order acceptance and processing. It will also allow you to evaluate employee performance, service quality and customer satisfaction.

Our digital forms simplify not only the workflow in the back office. They were designed with the field force daily operations in mind. Instead of wasting time on filling out and correcting paper forms, go digital and complete forms in several clicks.

Powerful drag-and-drop form builder allows users to create custom mobile forms for any business purpose and workflow. Easily create unique multipage forms with drop-down menus, text sections and bulleted lists.

All information submitted with forms is immediately transferred to the back office which greatly accelerates order processing workflow. Instant notifications by SMS or email will keep you posted on every completed form.

Intelligent data transfer in seconds

Communication Between Back Office & Field Workers

Photos and videos

Send photos and videos to report cargo damange, capture unit condition before starting and finishing your work. Refer to photos and videos anytime you need to proove the quality of your service.

Communication Between Back Office & Field Workers

Signatures and reviews

Get customer’s signature with your smartphone or tablet to proove the delivery or confirm the accuracy of filled out order information. Let your customers rate and review services right in the mobile forms.

Communication Between Back Office & Field Workers

Documents and files

Send any files, specs sheets, user manuals and reports. Quickly accept new orders from customers and forward them to your back office for immediate processing, confirmation and prompt dispatching.

Discover how B2Field can streamline your business

Field force management hands free

Communication Between Back Office & Field Workers
Work statuses

Create custom statuses and make them available to your mobile workforce. Let your field agents select an appropriate work status in the mobile app for the effective workflow coordination.

Online chat

Built-in chat system enables a seamless information exchange between field force and back office. Ask qlarifying questions and quickly resolve disputes without paying extra for SMS or calls.

Communication Between Back Office & Field Workers

Innovative enterprise

Device agnostic (Bring Your Own Device)

Secured and reliable

Accessible round-the-clock

Powerful toolkit for superior teamwork

Automate and digitalize your daily business operations and workflows. Grant access rights and set permissions for each member of your team. Make sure your employees can access only the specific information and features.

Our REST API and other data synchronization tools allow you to integrate B2Field with any 3rd party applications or corporate systems (CRM and ERP) already implemented into your company.

Communication Between Back Office & Field Workers
  • Trip tickets
  • Cost accounting
  • Payroll calculation
  • Task distribution
  • Route optimization
  • Real-time tracking
  • Assigned tasks
  • Chat with dispatcher
  • GPS navigation
  • Performance transparency
  • Reports and analytics
  • Workflow automation
Fleet operator
  • Maintenance schedule
  • Driver logbook
  • Driving behavior control

Explore advanced B2Field features for
mobile workforce management

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