Field service management solution for five-star quality

Empower your field service techs with the software management solution and GPS tracking app to deliver consistent service quality.

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Achieve five-star service quality with B2Field

Trusted by the world’s best field service teams


Transform your field service business today

Field service management solution B2Field allows dispatchers and management to automate repetitive admin tasks, align teams with real-time data and software to win more clients. The mobile app provides service technicians with everything they need to deliver incredible service quality.

Stay a step ahead with
dynamic scheduling

Scheduling software should help eliminate the problem of technicians showing up late for work or not at all.

B2Field field service management solution makes scheduling easy as it helps to pair the right specialists with the right jobs and verify the pipeline of scheduled, dispatched, and completed jobs — so your business never misses an appointment.

Stay a step ahead with dynamic scheduling

See field activity with
live maps and GPS tracking

No more wondering where your service technicians are during their shift with the GPS tracking application and monitoring features.

B2Field’s convenient maps and GPS tracking software allow you to see the location and status of your field service specialists in real-time or as trips history. Identify potential delays to avoid late appointments and provide the best service.

Track all field activity with live maps

Empower service techs with checklists in the mobile app

Give field service specialists all the data, features and tools they need to succeed at every job.

Your service techs check off tasks for every job right from the mobile app. The management can receive helpful customer feedback when the job is done through the web field service management solution.

Empower service techs with checklists & forms

Connect your techs and management in real-time chat

Want to see what happened to a job? Don’t waste time rifling through emails with the field service management solution and scheduling automation system.

Alert techs of real-time changes to their schedule via the mobile app. When they accept a job an automatic message can be sent to clients to let them know when help will arrive.

Connect your teams with real-time chat

Enjoy all-in-one field service system by B2Field

Live maps

Live maps

Get full transparency in the field with GPS tracking and progress monitoring to achieve efficiency, provide 5-star service quality, and win more jobs.

Supervisors plan better schedules with route automation and check how field techs execute tasks — all in B2Field software solution that's powered by real-time GPS and live maps.

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Drill-down field data

Drill-down field data

Creating efficiency and top service in the field starts with analyzing the right data.

B2Field field management software captures the data SMBs need to set benchmarks for appointments, plan the best routes that save fuel, calculate reimbursements for service techs who use their own vehicles for work, and more.

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Customer management data

Customer management data

Include accurate customer and business data directly to the field service mobile app so your service specialists have all the information they need to get the job done right on the first call.

Access addresses, contact info, task lists, part lists, and much more with the software management solution.

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Reporting and analysis

Reporting and analysis

Analyze data around service tech performance with the mobile CRM: total number of jobs, jobs completed, appointments/companies missed, driving time, mileage, fuel costs, customer ratings by appointment, and much more.

Compare the data over customized timeframes in the field management system so you can make evidence-based business decisions or progress tacking.

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Forms and checklists

Forms and checklists

Inspire continuity and efficiency in the field at every appointment. With customizable checklists in the application, service techs are always prepared to do the job — with all the information they need logged in one software system.

Use in-app mobile forms for efficiency tracking and get quality feedback about every appointment.

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Team communications

Team communications

Connect the office and the field with shared business data, in-app chat, file and media transfer through mobile forms and other features avaiable as a mobile application and web software solution.

Service techs can set customized statuses to let the team know when they're actively working, out to lunch, or off duty.

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Improve and grow with reporting and analytics solution

It’s impossible to make confident business decisions with disparate data.

B2Field as a platform connects data systems, applications and software solutions so you can gain reliable business intelligence for SMBs that allows you to improve productivity and cut field management costs.

Report and analyze to improve and grow

Integrate tools and software to expand capabilities

A capable mobile field service management solution must be compatible with your CRM, HR, IT, payroll, and other systems you need to manage your business.

B2Field developer-friendly API makes it easy to connect the apps and features your teams love so you can hit the ground running from day one.

Integrate tools to expand capabilities

Read our client success stories

We implemented B2Field over 3 years ago and have successfully been using it to improve visibility and order planning across the entire organization.

Janet Liu


B2Field is a feature-rich software platform that allows our regional offices to manage, monitor, and measure the performance of employees and vehicles.

Isabelle Newman

Isabelle Newman CEO “SplitLA”

We're really pleased with the performance of B2Field. We use the live tracking feature everywhere, all the time. It's a great time-saving tool.

Norman O’Brien

Norman O’Brien “Handy”

Over 80,000 app installs

The HVAC tool you need to really thrive

Ready to streamline field service
operations to win more jobs?

Frequently asked questions

B2Field has a Live Maps feature powered by the most accurate GPS tracking system so you can see where employees are at all times. Based on their location monitoring, you should be able to tell if they’re working for you or running their own errands.

One of the main advantages of B2Field is detailed, accurate GPS tracking. The mobile app records where employees are, including stop time and rest periods. This data allows you to track all trips and calculate compensation for fuel and gas if they use their own vehicles.

Among other crucial features is the drag-and-drop planner for dynamic scheduling, mobile forms, quick tasks, and other features designed for mobile workforce management.

B2Field lets you add your own maps. This feature is useful for monitoring work at facilities that are newly built, currently under construction, classified, or places that just aren’t showing up. Once you upload the map, you’ll have a detailed view of what part of the facility your field teams go to.

Dispatchers can receive proof of work almost instantly through photos, videos, file shares, barcodes, and signatures. Additionally, B2Field solves the issue of fake photos and videos by allowing photos and videos to be taken only through the camera in the application.

B2Field has the Offline Mode feature so you don’t have to worry if your field employee loses service or internet connection. They simply complete the job as usual and all data will be updated in real-time after they regain service or reconnect, at which point it will be entered into the system automatically for reporting and analysis.

All data on services performed is stored in your system after your field employee finishes the job. Dispatchers are notified almost instantly at which point you can see before and after photos, the client’s signature that verifies proof of work, and any notes from the field employee who completed the job.

Additionally, you can use the mobile forms feature to send feedback forms and surveys to clients right after the job is done so you can pinpoint any potential questions or concerns and work to resolve them as soon as possible.

B2Field enables you to set customized permissions so each dispatcher has access to the live maps or schduling that only show their direct teams. You can also set data access permissions based on job title or role so each team member has the information they need to do the job right.

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99.99% uptime for last 12 months

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