Support and Documentation

Samsung with Android 10.0 and higher

Mobile data usage

In order to receive location updates when the B2Field app is minimized or screen is locked, you should allow it to run in the background and use mobile data without restrictions.

To do this: Head to Settings → Apps → B2Field→  Data usage → Slide the toggles ‘Allow background data usage’ and ‘Allow app while Data saver on’ to the right.

Unmonitored apps

Add the B2Field to the list of unmonitored apps so that it could use as much battery power as you need and will not be limited by the “App power monitor” feature.

To do this: Go to Settings → Device maintenance → Battery → Unmonitored apps → Add apps → Tick the B2Field → Press Done

Location and Storage

Location services must be on in order for the B2Field application to track an employee’s location and send it to the service.

For the app to function properly without an Internet connection, you should allow it to access the device’s memory.

To enable this option: Go to Settings → Apps → B2Field → App permissions → Location and Storage → Slide the toggles to the right.

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