Support and Documentation
Location services
Location services must be on in order for the B2Field application to track an employee’s location and direct it to the service.
For the app to function properly without an Internet connection, you should allow it to access the device’s memory.
To grant access:
- Head to Settings.
- Tap Applications or Application Manager (depending on your device).
- Select the B2Field application.
- Tap Permissions.
- To grant permission to Location and Memory, toggle the slider to the right. The color will change to green.
Run in background
In order to receive location updates when the B2Field app is minimized or the screen is locked, you should allow running in the background.
To enable this option:
- Head over to Settings.
- Click Applications or Application Manager (depending on your device).
- Select the B2Field application.
- Go to Data usage or Traffic control section.
- Enable data transfer in the background. The toggle switch will turn gray.
Battery Saver
On some Android devices, power management settings meant to prolong your battery life can interfere with your app functionality, for ex., to force the application to quit if your smartphone or tablet computer has not recorded movements for a long time. To prevent the B2Field application from being stopped by the system, we recommend to add it to the list of not optimized apps.
To do this:
- Head over to Settings.
- Tap Battery or Power (depending on device).
- Open the Battery Optimization section.
Note. This section can be also found in Advanced Settings by clicking on the three points at the top of the screen. - Click on Filter and select All applications.
- Select B2Field and opt for Don’t optimize.
