Advice

In this article we will discuss which smartphones are best suited for work in the fields and whether you need to purchase special equipment.

Communication with the clients over the phone is a significant part of the service. The article explains what tone of voice to choose and how to act in difficult situations to ultimately get loyal customers.

Reviewing a sales rep’s report is a daily task for a sales manager. Based on our experience with clients, we have selected the most popular and important reports. In this article, we will talk about what data you should include in your reports and share our recommendations from leading medium and large companies.

Any mistakes “when in the field” lead to reduced profits and loss of clients’ loyalty. What are the most common concerns of mobile team leaders? What manipulations do field employees use? Here we are sharing B2Field’s experience and lifehacks to help you in your work.

Companies point out different key metrics that track the performance of sales reps. The B2Field team has picked the most popular KPIs in retail based on their interaction with clients from leading companies and is ready to share the results.

The world witnessed a historic shift in the workplace setting during the coronavirus pandemic. Working from home has become the new normal, and worldwide professionals have permanently reshaped how their businesses operate. While some changes have already been enforced in many companies, the question remains: how can you effectively manage your workforce in the new normal?

Are your sales reps or field engineers being completely honest with you? When managers’ control loses its grip outside the office, then human factor takes its toll. Including fuel frauds, documents altering and using company vehicles to moonlight. We know exactly what employees hide from their bosses. How did we find out? Simply by asking them.

While a smartphone enables your field employees to make calls and use a variety of apps, it allows you as a manager to always be aware of where your teams are. More and more companies are turning to mobile devices to track work progress, employee performance and efficiency. Well, and costs. But the most popular mobile feature is the real-time location and employees’ trip history.

Developing and maintaining customer relationships and establishing the new ones are key responsibilities of any sales representative.

The service they provide is essential for your customer loyalty. A special mobile app will help you empower your employees to do better in their daily operations.